Shipping Policy

About Mandysi
Mandysi ("we," "us," or "our") is a U.S.-based online store dedicated to providing a smooth and transparent delivery experience for all customers across the United States. This policy outlines how we handle the shipment of your orders.

Shipping Fees
We offer complimentary shipping on every order shipped within the United States. No minimum purchase is required to qualify for free delivery.

Where We Ship
At this time, we deliver exclusively to addresses within the United States.

Order Handling Time
All orders are processed between Monday and Friday, typically within 1 to 2 business days.
If your order is submitted before 5:00 PM Pacific Time (PT) on a business day, we aim to process it the same day. Orders received after that time will be handled the following business day.
Please note that we do not process or ship orders on weekends or on federal holidays.

Estimated Transit Time
Once shipped, your order is expected to be in transit for approximately 6 to 8 business days (Monday to Friday).

Estimated Delivery Window
Including both processing and transit time, most packages are delivered within 7 to 10 business days, depending on your location.

Shipping Methods
We partner with reliable U.S. courier services to ensure your items arrive safely and on time. Carriers include:

USPS
UPS
FedEx

Tracking Your Shipment
Once your order has been dispatched, you will receive an email confirmation containing your tracking number and instructions on how to follow your package’s progress.

Issues with Delivery
If your order arrives damaged, please notify us within 48 hours of receiving the package so we can begin resolving the issue promptly.
If you suspect your order is lost in transit or significantly delayed, reach out to our team right away so we can investigate with the courier and assist you further.

Returns
For information on how to return an item, please refer to our dedicated Return Policy page.

Contact Information

Website: Mandysi
Email: info@mandysi.com
Phone: +1 (747) 212-2149
Contact Form: Contact
Address: 101 N Brand Blvd, Glendale, CA 91203, United States

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT). We aim to reply within 1–2 business days.