Privacy Policy

Effective Date: Aug 25, 2025

This Privacy Policy explains how Mandysi, the operator of this website and online store, collects, uses, and shares personal information in connection with the services we offer through our site. These services are powered by Shopify, which enables us to manage our store operations. By accessing or using any part of our website, making a purchase, or interacting with us, you confirm that you have read and understood the practices outlined below.

If there is any inconsistency between this Privacy Policy and our Terms of Service in matters involving the handling of your personal information, the terms in this Privacy Policy will take precedence.

Information We Collect

When we refer to "personal information," we mean data that identifies you or can reasonably be connected to you. This does not include anonymous or aggregated information that cannot be linked to a specific individual.

Depending on how you use our services and where you reside, we may collect the following types of personal data:

• Contact details such as your name, shipping and billing addresses, email address, and phone number
• Payment information including credit or debit card numbers and other related payment details
• Account-related data such as login credentials, preferences, and security questions
• Purchase and transaction records including items browsed, purchased, returned, or saved in your cart or wishlist
• Communications sent to us, such as customer service requests or other messages
• Device data including IP address, browser type, and other device identifiers
• Information about how you use the website, including time spent on pages, navigation actions, and interaction history

How We Collect Personal Information

We gather personal data from various sources depending on your interaction with our store:

• Information you provide directly, such as when you create an account, make a purchase, or contact us
• Automatically collected information when you use our website or services, including via cookies and similar tracking tools
• Data received from service providers acting on our behalf, including Shopify and logistics partners
• Information shared with us by advertising partners, third-party platforms, or other business affiliates

How We Use Your Information

We use personal information for several purposes, depending on your interactions with us:

• To deliver and manage your experience with the store, including account setup, processing payments, order fulfillment, shipment coordination, returns, and customer preferences
• To personalize your shopping journey, including suggesting products based on your interests or past behavior
• For marketing purposes, including sending promotional messages via email or displaying targeted advertising
• To maintain the security of our services, including verifying identity, detecting fraudulent activity, and protecting user accounts
• To respond to your inquiries, provide customer support, and improve communication
• To comply with legal obligations or respond to official requests from authorities, legal proceedings, or enforcement of our terms and policies

Sharing of Personal Information

We may share your information under the following circumstances:

• With Shopify and other service providers who support payment processing, order fulfillment, hosting, customer support, and analytics
• With advertising or marketing partners to help deliver tailored advertisements or promotions
• When you actively choose to connect with third-party services, such as social login tools or delivery providers
• With other entities within our corporate group or affiliated businesses
• In the event of a business transaction such as a merger, sale, or restructuring
• To comply with legal obligations or enforce our rights and terms of service

Shopify’s Role

Our website operates on Shopify’s platform. Shopify processes your data not only to enable us to operate the store, but also to improve their services across all merchants. Shopify may process your data independently of Mandysi and in accordance with its own privacy practices. For more on Shopify’s data use, visit the Shopify Consumer Privacy Policy or access your rights via the Shopify Privacy Portal.

External Links and Third-Party Sites

Our website may contain links to third-party platforms or websites. We are not responsible for the privacy practices or content on these external sites. If you follow a link to a third-party site, we encourage you to read their privacy policy and terms. Public interactions on social platforms or review areas may also be visible to others and are outside of our control.

Children’s Privacy

Our services are intended for use by adults. We do not knowingly collect information from individuals under the legal age of majority in their jurisdiction. If you are a parent or guardian and believe your child has submitted personal information to us, please contact us to request removal. As of this policy date, we are not aware of sharing or selling the personal information of individuals under 16 years of age as defined by applicable law.

Security and Data Retention

We take reasonable measures to protect your personal data, but no method of transmission or storage is entirely secure. Avoid sending sensitive details via unprotected channels.

We retain your personal information only as long as necessary to fulfill the purpose it was collected for, including order completion, account maintenance, legal compliance, and dispute resolution.

Your Rights and Options

Depending on your jurisdiction, you may have specific legal rights regarding your personal information, including:

• Accessing your personal data
• Requesting corrections to inaccurate information
• Requesting deletion of your data
• Receiving a copy of your data (data portability)
• Choosing whether to receive marketing communications

You can manage marketing preferences using the unsubscribe link in promotional emails. Even if you unsubscribe, we may still send messages related to your orders or account activity.

To exercise your rights, you may contact us directly using the information at the end of this policy. Shopify may also handle some data rights requests when related to its platform. Visit https://privacy.shopify.com/en for more information.

We may ask you to verify your identity before fulfilling your request. You may also authorize an agent to act on your behalf with appropriate documentation.

We will not discriminate against you for exercising any of your privacy rights.

Complaints

If you believe your personal data has been mishandled, we encourage you to contact us. Depending on your location, you may also have the right to contact your local data protection authority or appeal our decision.

Cross-Border Data Transfers

Your information may be stored and processed outside of your country of residence. When transferring personal data outside the European Economic Area or United Kingdom, we rely on approved legal mechanisms such as the Standard Contractual Clauses or equivalent safeguards to ensure adequate data protection.

Policy Updates

This Privacy Policy may be updated to reflect changes in our practices or to comply with legal or regulatory requirements. Any updates will be posted on this page with a revised effective date.

Contact Information

• Website: Mandysi
• Email: info@mandysi.com
• Phone: +1 (747) 212-2149
  
• Contact Form: Contact
• Address: 101 N Brand Blvd, Glendale, CA 91203, United States
  

Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT). We aim to reply within 1–2 business days.